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  1. Petit BamBou (EN)
  2. I have an issue

I have an issue

a subscription issue? account issue? payment issue? technical issue?

I have a payment issue
Android: I can't subscribe on the app nor update my payment method
My payment fails on the website
My payment fails on the app

I have an issue with my subscription
My subscription has been suspended
I have lost my subscription: I am a subscriber but I cannot find my access to paid content
I have access to paid content on the website but not on the app (or vice versa)
I get the error code 500 when I want to subscribe from the app with an Apple device

I have a technical issue
I cannot play the following sessions of a program
My meditation of the day is not working properly
My program/my app is not in the right language
My guided session does not start or stops in mid-session
My free meditation is not working correctly.
The sound of my guided session does not work
See all 8 articles

I have a connection issue
I forgot my password or I can't reset my password
My email address is not recognised