We are sorry that you are experiencing this problem!
This can happen if you do not have the latest version of our application. We invite you to go to the Appstore or Playstore.
Then search for "Petit Bambou" and an update will normally be suggested.
Once installed, the application should work normally.
The latest version
on IOS: v 2.4.6
on Android: 5.3.4.gms
If, despite reinstallation, the app still closes, it may be that we are experiencing a problem, that there is a hidden glitch for example, or worse, that one of our servers or that of OVH has crashed... 😱
So don't hesitate to send us an email on firstname.lastname@example.org so we can diagnose the problem, find a solution and inform you of the resolution.
While waiting for the app issues to be fixed, you can also meditate from our mobile site.
Log on to https://www.petitbambou.com/en/signin . You will find your sessions, all the tools and your progress.
Was this article helpful?
Articles in this section
- I cannot play the following sessions of a program
- My meditation of the day is not working properly
- My program/my app is not in the right language
- My guided session does not start or stops in mid-session
- My free meditation is not working correctly.
- The sound of my guided session does not work
- My app closes by itself
- My history of session is inaccurate