Sometimes our system does not communicate well with your app and when some sessions are played offline for example or the network is bad, they are then incorrectly counted and disturb your history of session.
In this case, do not hesitate to contact us on firstname.lastname@example.org and tell us the name of the session that caused the problem, because we can easily intervene to update your counter.
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Articles in this section
- I cannot play the following sessions of a program
- My meditation of the day is not working properly
- My program/my app is not in the right language
- My guided session does not start or stops in mid-session
- My free meditation is not working correctly.
- The sound of my guided session does not work
- My session does not play on the website
- My app closes by itself
- My history of session is inaccurate