I want to change my password and/or email address I want to change my password and/or email address

I want to change my password and/or email address

Sophie Sophie

To access your Petit BamBou meditation space on all your devices, you only need two pieces of information: an email address and a password.

Here's how to change this information when it is out of date!

 

1-Change my password and/or email address on the website


2- Change my password and/or email address on the app

 

1-Change my password and/or email address on the website

Change my password

Log on to our website and go to the My account tab.

You can change your password in the password category.

Enter your current password and your new password, confirm it and click on change the password.

Make sure you do not include any special characters such as accent, as our system has some difficulty in detecting them.

ENpassword.PNG

Change my email to log in to my account

Log on to our website and go to the My account tab.

You can change your password in the personal information category.

Click on change my email address, enter your new address, then click on save my email address and finally click on confirm at the bottom of the page.

You will then be able to connect to your account from your different devices with this new address.

ENemailchange.png

2- Change my password and/or email address on the app

Change my password

Open the application and log in to your account with your email address and password.

Then click on ME at the bottom right of your screen and then on the settings wheel at the top right of your screen.
Once in your account settings, go to password and follow the instructions to change your password.

password-small.png

Change my email to log in to my account

Open the application and log in to your account with your email address and password.

Then click on ME at the bottom right of your screen and then on the settings wheel at the top right of your screen.
Once in your account settings, click on the email address that appears at the top of the page and you will be able to change it. Once you have changed your email address, you will need to log in with your new email to access your meditation space.

email-small.png

Add comment

Please sign in to leave a comment.